Privacy Policy

Effective Date: 10/30/2023

1. Introduction

At MEMINMO (Memories in Motion), your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit www.meminmo.com or use our services.


2. Information We Collect

MEMINMO only collects the minimum necessary information to process your orders and provide our services. This includes:

  • Order Information: Name, email address, billing address, and payment details.
  • Uploaded Photos: Photos you provide for animation services.
  • Communications: If you contact us for support, we may keep a record of our conversation to assist you better.

💡 We do NOT collect, store, or sell any personal data beyond what is necessary for processing your order.


3. How We Use Your Information

We use your information solely to:

  • Process and fulfill your order.
  • Communicate with you regarding your order status.
  • Provide customer support.
  • Improve our services based on general usage trends (without storing personal details).

4. Data Storage & Security

  • All photo uploads are deleted 90 days after order processing is complete.
  • Payment details are processed securely through third-party payment processors (e.g., Stripe, PayPal) and are never stored on our servers.
  • We implement strict security measures to prevent unauthorized access to any personal information.

5. Do We Share Your Information?

Absolutely NOT. MEMINMO does not sell, trade, or share your personal information with any third parties, except:

  • Payment Processors: To complete your purchase securely.
  • Legal Requirements: If required by law to comply with legal obligations.

6. Your Rights & Choices (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:

✔️ Right to Access – Request a copy of your personal data.
✔️ Right to Rectification – Correct any inaccurate or incomplete data.
✔️ Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data.
✔️ Right to Restrict Processing – Limit how we use your data.
✔️ Right to Data Portability – Request transfer of your data to another service.
✔️ Right to Object – Opt out of data processing or marketing emails.

To exercise your rights, please contact us.

Legal Basis for Processing Data

Under GDPR, we only process your data under the following legal bases:

  • Consent – When you provide explicit consent (e.g., signing up for emails).
  • Contractual Obligation – When processing your order.
  • Legal Compliance – If required by law.

7. Cookies & Tracking

MEMINMO does not use cookies or tracking technologies beyond what is required for basic website functionality.


8. Refund & Data Removal Policy

  • Due to the nature of our digital services, refunds are typically not possible once an order has been processed.
  • If there is a technical issue with your order, we will work with you to resolve it or provide a refund if necessary.
  • Once your order is completed, all uploaded photos are permanently deleted after 90 days.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions about our Privacy Policy or wish to exercise your GDPR rights, please reach out to:

📧 support@meminmo.com